Privacy Policy

Introduction

NessaChat("we", "our", or "us") respects your privacy. This policy describes how we handle information when you use our website, web-based Instant Chat, and related services. For app-specific practices, refer to the same principles in our mobile applications.

Information we collect

• Account & profile: when you register, we may collect display name, email, language preferences, and profile details you choose to provide.
• Messages & content: message text, attachments, and metadata needed to deliver chat, translation, and moderation features.
• Instant Chat (web): ephemeral sessions may use anonymous authentication; we still process messages and session data required to operate the room.
• Technical data: device type, approximate region, IP address, cookies or similar technologies, and diagnostic logs to keep the service secure and reliable.

How we use information

We use data to provide, improve, and secure our services, including to:

• Deliver messages, calls, translations, and notifications you request.
• Maintain safety, prevent abuse, and comply with legal obligations.
• Analyze aggregated usage to improve performance and user experience.

Sharing & processors

We use trusted infrastructure providers (for example cloud hosting and authentication). They process data only on our instructions and under appropriate agreements. We do not sell your personal messages.

Security

We apply industry-standard safeguards including encryption in transit, access controls, and monitoring. No method of transmission over the Internet is 100% secure; we work continuously to reduce risk.

Your choices

Where applicable, you may access, update, or delete certain account information in the app. You can control cookies through your browser. Contact us at nessachat@gmail.com for privacy-related requests.

Changes

We may update this policy from time to time. Material changes will be reflected on this page with an updated date.